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Privacybeleid

Privacy Policy

To provide proper care, it is necessary for me, as your therapist, to create a client file. This is also a legal requirement under the Dutch Medical Treatment Agreement Act (WGBO). Your file contains notes on your health, as well as records of any tests and treatments performed.

At Vidya Health, I place great importance on your privacy. I handle your personal and medical information with care. This privacy policy explains what information I collect, how I use it, and what your rights are.

1. What personal data do I collect?

  • First and last name

  • Gender

  • Email address

  • Phone number

  • Address

  • Bank account number

  • Other personal information you actively provide, e.g., by creating a profile on this website, in correspondence, or during phone calls

2. What special and/or sensitive personal data do I collect?

  • Health data, such as medical history, treatment goals, and use of medication or supplements

  • Data of persons under 16 years old. Vidya Health does not process personal data of children under 16 without parental or legal guardian consent. If you are under 16, please ask a parent or guardian for permission before sharing personal data. If data is shared without permission, or a parent notices this, please contact me at infovidyahealth@gmail.com so I can remove the information.

3. Why do I collect this data?

I use your data exclusively to:

  • Respond to your questions or inquiries

  • Provide proper guidance during a consultation or program

  • Process your invoice and payment

  • Fulfill administrative obligations, such as tax reporting

  • Inform you about changes to my services

4. With whom is your data shared?

Your data is not shared with third parties unless:

  • Necessary for executing an agreement (e.g., accountant)

  • Required by law

  • Necessary to inform other healthcare providers, for example when therapy is complete or if a referral is needed — only with your explicit consent

  • You have explicitly given permission

If I want to use your data for another reason, I will first inform you and ask for your explicit consent.

5. How do I store your data?

I take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. This includes secure storage of client information. For sending personal or medical data via email, I use a secure connection (Gmail). Because email is not always fully secure, documents containing sensitive information may be password-protected. The password will always be shared via a separate channel (e.g., phone or message). This ensures your information is handled as safely as possible.

Your data is not kept longer than necessary:

  • Medical files are stored for a maximum of 20 years (as required by WGBO)

  • Administrative and invoicing data is stored for a maximum of 7 years (as required for tax purposes)

After these periods, data is carefully deleted.

6. Your rights

You have the right to:

  • Access your data

  • Correct or delete your data

  • Withdraw consent

  • Object to processing

  • File a complaint with the Dutch Data Protection Authority

Contact: infovidyahealth@gmail.com

7. Cookies

This website does not use cookies or similar tracking technologies.

8. Contact Information

Vidya Health – Nyne Schippers
Email: infovidyahealth@gmail.com
KvK: 97703826
VAT: NL005285485B90

Complaints Procedure

If you have a complaint regarding one-on-one services or your treatment, please contact me first. We will try to resolve the issue together.

If this is not possible, you can contact an independent complaints officer via the GAT. Click here for the complaints procedure.

 

 

 

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